Privacy Policy

At Aussie Clean Auto Care, protecting your personal information is a priority. This privacy policy outlines how we collect, use, and safeguard your data when you use our online platform and services related to automotive cleaning and detailing.

Information We Collect

We collect personal information necessary to provide and improve our car washing, detailing, and related services. This may include:

• Contact details such as your name, phone number, and mailing address.
• Vehicle information relevant to the services requested.
• Payment information processed securely through third-party providers.
• Communication preferences and service history.

How We Use Your Information

Your information helps us deliver high-quality and personalised automotive cleaning solutions, comply with legal obligations, and improve our services by:

• Scheduling and fulfilling service appointments.
• Processing payments and managing billing inquiries.
• Communicating updates, promotions, and service reminders.
• Enhancing user experience on our online platform.
• Meeting legal and regulatory requirements, including tax and business records.

Data Sharing and Disclosure

We do not sell your personal data. Your information may be shared only in the following limited circumstances:

• With trusted service providers who assist with payment processing, marketing, or IT services, under strict confidentiality agreements.
• When required by law or to protect the rights and safety of our company or customers.
• In connection with business transfers such as mergers or acquisitions, with appropriate safeguards.

Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including secure handling of physical and electronic records.

Your Rights Under GDPR and Australian Privacy Principles

You have rights concerning your personal information, including:

• Accessing and obtaining a copy of your data.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your personal data where applicable.
• Objecting to or restricting certain processing activities.
• Withdrawing consent where processing is based on your consent.

To exercise these rights or ask questions about your data, please contact us by mail at the address below.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience and collect usage data. You can control cookie preferences through your browser settings.

Contact Information

For privacy inquiries, please reach out to us at:

We may update this privacy policy from time to time. Continued use of our services signifies your acceptance of any changes.